• Bakgatla Resort in Pilanesburg, South Africa
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Best Price Guarantee Terms & Conditions

Bakgatla Resort will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Bakgatla Resort Website" are the websites owned or operated by or on behalf of Bakgatla Resort bearing the logo and branding of Bakgatla Resort.

In the unlikely event that a lower price at Bakgatla Resort is made available on a non-Bakgatla Resort website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Bakgatla Resort will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Bakgatla Resort Website, and at least 24 hours before the standard check-in time at Bakgatla Resort.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by Bakgatla Resort if it is incomplete or concerns a non-Bakgatla Resort website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for Bakgatla Resort, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • Bakgatla Resort will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Bakgatla Resort.
    • Bakgatla Resort will convert any Competing Price offered in a different currency than the price made available through the Bakgatla Resort Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Bakgatla Resort when honoring a lower price.
    • Bakgatla Resort may deny claims where the difference between the Competing Price and the price on the Bakgatla Resort Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a Bakgatla Resort Website, and Bakgatla Resort is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Bakgatla Resort website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Bakgatla Resort and must make a reservation in the manner communicated by Bakgatla Resort within 24 hours from receipt of the communication or local check-in time at Bakgatla Resort Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the Bakgatla Resort Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Bakgatla Resort\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • Bakgatla Resort has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Bakgatla Resort reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • Bakgatla Resort may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Bakgatla Resort determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Bakgatla Resort Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Bakgatla Resort.
  • Void where prohibited by law. Bakgatla Resort reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Bakgatla Resort - Total Safari Adventure in Pilanesberg National Park, South Africa

At the Core of Wildlife and Adventure

Live out your dream vacation at Bakgatla Resort — a place that lets you bask in a splendid getaway at the heart of wonderful wildlife and arresting adventures.

Situated on the rich grounds of the national park, Bakgatla Resort in Pilanesberg promises a once-in-a-lifetime experience the thrill-seeker in you must not miss. Our property presents a unique hideaway where you can get lost in nature’s spectacular beauty. We will take you as close to the wild as you can get, where you can enjoy leisurely pursuits, like trekking, swimming, and bird-watching.

Moreover, travellers who long for more than just a breathing space will certainly find an exclusive haven in this resort. Here, you can set up camp and relish a grand expedition filled with exploration, fun, and enlightenment. Or stay in any of the accommodation bedecked with simple yet tasteful interiors, allowing guests to do nothing else but wallow in the soothing ambience of each one.

Offering a blend of exciting endeavours and relaxing features, Bakgatla Resort truly gives greater meaning to holidays in this marvellous destination.


Come to a Tranquil Retreat

Choose from any of our pleasant accommodation to match your holiday with nature, all equipped with lovely essentials for every kind of guest. For long-staying visitors, our Chalet 5 Sleeper and Executive Safari Tent are fitted with a loft, kitchen, and small refrigerator. Meanwhile, for those who prefer to absolutely feel the park's rustic ambience, we afford Camp Sites and Caravans that blend harmoniously with the serene greenery. All these lodgings are fitted with a bathroom.

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Enjoy Unbounded Revelry

You can enjoy your vacation further with the help of the provisions we have thoughtfully selected for your gratification. Beat the heat of the sun by plunging into our swimming pool or savour a gastronomic treat at our restaurant. Let the kids have fun at the playground, while friends yearning for a bonding activity can enjoy the adventure tours and outdoor ventures. Other amenities found at Bakgatla Resort include conference facilities, barbecue area, and on-site superrette.

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Haven for the Adventurous

The property's location offers a lot of exciting activities for the outdoor enthusiast. It's perfect for great adventures like bird-watching, excursions, and game drives. Those who are looking to commune with nature will not be disappointed since the reserve is enveloped in sub-tropical woodlands and vast grasslands. Guests who are interested in the region's flora and fauna will surely delight in the diverse species of vegetation and wildlife that can be found here. If you would like to explore more, the resort has access to Thabayadiotso and Mankwe Dam.

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Bakgatla Resort | Bakgatla Gate – Pilanesburg National Park, North West Province, Pilanesberg, South Africa | Phone Number: +27-14-555-1045 | Reservations : 072 707 4216 | Reception : 072 746 9013

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